RMA Request

Please download and fill out the Excel form and return it to a ZEBEX's sales person for a RMA number if your RMA goods are over 30 pieces. Thank you.

Defective Status Can't power on; No laser; Can't read; Can't display on screen; Can't recharge; Can't download; Others: State in Remarks

Accessories Keyboard cable; USB cable; RS-232 cable; Bettery; Cradle; Power Adapter
If it is not necessary, please do not return the accessories unless you cannot know if the problem is form the accessories.
If the problem is "charging problem", you need return the unit with battery, cradle, cable and power adapter

Please refrain from entering special characters, as they may disrupt system functionality or cause errors.

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