There are different ways to output the data correctly with keyboard in different language formats.
First, you can download programming guide and find out keyboard Language Support setting, read the setting as same with the keyboard used.
If you can not find corresponding language setting, please find International Keyboard mode (ALT mode) and set to this mode.
If still have problem, please contact representative or web technical support with necessary message for further assistance. (Please provide keyboard layout, sample code and expected result. )