"After deploying ZEBEX Z-2065WL, we are able to reduce average service time for a customer from 25 minutes, down to just 10 minutes !"
Release Date:2012
The Background
Transportation industry is always on the go. Unlike traditional employee, mobile workforces are constantly out on the field serving customers. When it comes to vehicle inspection and repair, customer wishes to be served with speed and accuracy. Mobile workforce need to process customers' requests in a short amount of time to ensure a high level of customer satisfaction.
Not long ago, we still refer to "pen and paper" during workflow. It's extremely environmental un-friendly and time-consuming. Business owners are always looking for new ways to improve customer satisfaction within a reasonable budget.
WinCE.NET platform offers a solid yet flexible solution that fits perfectly into transportation industry. Small business owner can fully customize the solution to fit their needs. No matter hardware or software, ZEBEX Z-2065WL offers the widest range of customization for all working conditions. Z-2065WL fits comfortably in the hands, thus increasing productivity and accuracy. platform solution is necessary for such application.
The Solution
To implement the solution, our Mobile Solution Provider works closely with end customer to select placement for Wireless Wi-Fi Access Points. The placement of these critical Access Points is the backbone of a reliable operation. Key working areas have been identified and ample amount of WiFi coverage has been setup for a smooth workflow operation. Next, ZEBEX works closely with Solution Provider to optimize the software which will be running on Z-2065WL. The in-house R&D department can tweak and adjust the software in great details for complete transparent experiences.
When vehicle enters and stops at the weighing platform check points, inspector arm with Z-2065WL would perform a regular inspection on exhaust, weight, slip, break test and light detection. Each result would be input to Z-2065WL and sent to host system wirelessly using Wi-Fi technology. Once received, inspection documentation can be arranged and printed out for vehicle owner to expedite the working process.
The Total Package
The 3.5" LCD touch panel shows complete data in full screen for convenient usage. in addition, its round-shaped, ergonomically design casing ensures comfortable and handy operation experience. Our self-developed management utility, PowerPack, provides easy file transmission functionality via Bluetooth with another device (or PCs) if necessary. Its rock solid stability combine with preload functions enables you to run the most frequently-used applications automatically once you turn on the terminal with repeated manual operation.
Here at ZEBEX, we strive to provide the "complete solution" to our value customer. We combine the best-in-class industrial design, powerful performance, and easy to use functionality into one affordable package.
Of more than two-decade experience, ZEBEX' products have now spanned into every continent (apart from Antarctica). No matter what your applications are, ZEBEX can provide flexible hardware and the necessary development tools to satisfy the demand. To know more about our products, please contact your sales representative.